# ChatsControl > AI-powered message control center with human-in-the-loop approval workflow ChatsControl is a unified inbox for managing messages across multiple channels (Telegram, Webhook, and more) with AI-suggested responses that require human approval before sending. We believe AI should augment, not replace, human communication. ## Website https://chatscontrol.com/ ## Key Features - **Multi-Channel Support**: Telegram, Webhook, with more integrations coming - **AI Persona Customization**: Create unlimited AI personas with unique tone and expertise - **Human Approval Workflow**: Review, edit, and approve AI responses before sending - **Auto-Reply Mode**: Optional full automation when you trust your AI personas - **Team Collaboration**: Shared inboxes, notes, and team management - **Analytics & Insights**: Track response times, volume, and satisfaction metrics - **API Access**: Integrate with existing tools and workflows ## Navigation - Homepage: https://chatscontrol.com/ - About Us: https://chatscontrol.com/about.html - Blog: https://chatscontrol.com/blog.html - Contact: https://chatscontrol.com/contacts.html - Waitlist: https://chatscontrol.com/#waitlist ## Use Cases - **E-commerce**: Handle "Where's my order?" and return inquiries 24/7 - **B2B Sales**: Catch leads, qualify prospects, and route hot leads automatically - **Tech Support**: Route tickets by complexity, solve simple issues instantly, escalate complex ones to humans ## Core Philosophy ChatsControl is built on three principles: 1. **Control**: You're the boss. AI drafts, you approve. No surprises. 2. **Trust**: AI makes you faster, but you stay irreplaceable. Helper, not replacement. 3. **Privacy**: Your data stays yours. We don't train models on your messages or sell your data. ## Team - **Dmitry Buslov** - CEO & Founder - Telegram: https://t.me/mrbuslov - Philosophy: "AI is awesome. But sending messages without asking? That's just asking for trouble." ## Clients - **UkrDiaspora** (https://ukrdiaspora.nauka.gov.ua/) - Uses ChatsControl to manage communications for a global Ukrainian diaspora network - Result: 85% reduction in response time ## Product Roadmap (2025) Coming soon: - Slack integration - WhatsApp support - Advanced analytics dashboard - Enhanced team collaboration features ## Technical Details - Backend: Python (FastAPI) - Frontend: HTML/CSS/JavaScript - Integrations: Telegram Bot API, Webhook support - AI: Custom personas with tone and knowledge customization ## Support & Contact - Contact Form: https://chatscontrol.com/contacts.html - Telegram: https://t.me/mrbuslov - Waitlist: Join at https://chatscontrol.com/#waitlist ## Target Audience ChatsControl is ideal for: - Founders and small teams drowning in messages - Customer support teams wanting to scale without losing quality - Sales teams needing to respond quickly while maintaining personalization - Community managers handling multiple communication channels - Anyone who wants AI assistance but needs final control over messaging ## Why ChatsControl? Most AI chatbots either: 1. Send auto-replies that sound robotic and make mistakes 2. Require complex setup and don't learn your communication style ChatsControl solves this by: - Giving you full control over every message sent - Learning your communication style from approved messages - Unifying all channels in one inbox - Allowing AI automation only when you explicitly enable it ## Tone & Voice ChatsControl communicates with a casual, honest, and direct tone. We avoid corporate jargon and speak like real humans. Examples: - "You Don't Trust AI? Neither Do We." - "AI drafts. You edit, approve, send. Or ignore if it's garbage." - "Finally stopped drowning in messages." This reflects our product philosophy: authentic human communication enhanced by AI, not replaced by it.